Service Framework

Terms of Service

Last Updated: January 2026 | Sheun Automation Division (Sheun.online)

1. Scope of Automation Engineering Services

Sheun Automation delivers custom AI workflow pipelines, GoHighLevel CRM builds, AI chatbot integrations, AI voice agents, and custom middleware solutions. All project deliverables, timelines, and milestone payments are specified in formal client proposals.

2. Intellectual Property & Code Ownership

Upon complete payment of project milestones, clients receive full ownership rights to bespoke custom workflows, prompts, scripts, and database configurations authored specifically for their enterprise. Sheun Automation retains the right to utilize non-proprietary underlying frameworks and middleware patterns.

3. Third-Party Platform Terms & API Dependencies

Our automations interact with third-party software applications (OpenAI, Gemini, GoHighLevel, Twilio, Make.com, n8n, Stripe). Clients are responsible for maintaining active, compliant accounts and API licenses with these respective providers.

4. Service Level Agreements (SLA) & Maintenance

Ongoing workflow monitoring, API endpoint updates, and priority bug patching are delivered in accordance with agreed SLA maintenance tiers.

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